Privacy Policy & Cookie Policy

Effective Date: 11 July 2025

Last Updated: 11July 2025

1. Introduction

Unique Therapies Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Company Details:

•Company Name: Unique Therapies Ltd

•Registered Address: [Business Address], Warwick, CV34 5TG

•Email: [email protected]

•Phone: 07539 276 741

We are the data controller for the personal information we process about you. This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information You Provide

When you use our services or contact us, we may collect:

•Name and contact details (email, phone number, address)

•Health and wellness information relevant to our therapeutic services

•Payment and billing information

•Communication preferences

•Information provided during consultations and sessions

Information Collected Automatically

When you visit our website, we automatically collect:

•IP address and browser information

•Pages visited and time spent on our site

•Device and operating system information

•Referring website information

3. Legal Basis for Processing

We process your personal data under the following legal bases:

•Consent: When you provide explicit consent for specific purposes

•Contract: To provide our therapeutic services and fulfill our obligations

•Legitimate Interests: To improve our services and communicate with you

•Legal Obligation: To comply with applicable laws and regulations

4. How We Use Your Information

We use your personal information to:

•Provide bioresonance and therapeutic services

•Schedule and manage appointments

•Process payments and maintain billing records

•Communicate about your treatments and our services

•Send newsletters and marketing communications (with your consent)

•Improve our website and services

•Comply with legal and regulatory requirements

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

•Service Providers: With trusted third parties who assist in providing our services

•Legal Requirements: When required by law or to protect our rights

•Emergency Situations: To protect your safety or the safety of others

•Business Transfers: In connection with a merger or sale of our business

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

•Secure data storage in protected environments

•Access controls limiting who can view your information

•Regular security assessments and updates

•Encryption of sensitive data during transmission

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

•Client records: 7 years after last contact (in line with professional standards)

•Marketing communications: Until you unsubscribe

•Website analytics: 26 months

•Payment records: 6 years (for tax and accounting purposes)

8. Your Rights

Under UK GDPR, you have the following rights:

•Access: Request a copy of your personal data

•Rectification: Correct inaccurate or incomplete information

•Erasure: Request deletion of your personal data

•Restriction: Limit how we process your data

•Portability: Receive your data in a portable format

•Objection: Object to processing based on legitimate interests

•Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our website to improve our services.

Marketing Cookies: Used to deliver relevant advertisements and track marketing effectiveness.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. International Transfers

Your personal data is processed within the UK. If we need to transfer data outside the UK, we will ensure appropriate safeguards are in place.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. We will provide therapies for children solely under the supervision of their parent or guardian who must be with them during the therapy session and they take responsibility for consenting to any treatments.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Enquiries: